Year-to-year throngs of newly minted home watch and property management startups, or divisions of loosely related parent companies, come and go based almost exclusively on those groups professing to handle everything from gutter cleanings and landscaping to painting and angioplasty while actually trying to do it. I take an entirely different approach to service and support. While one stop shopping feigns convenience, lost in the offering is the contrast in pricing, talent and applicable licensing and insurance that may be required from one scope to the next.
More than two decades of commercial and residential construction experience in a supervisory capacity has afforded me both the benefit and misfortune of running across, through and over countless contractors, subs and vendors. In addition to a deep and diverse network of proven trades, there remain scores of area talent in every variety of discipline each properly licensed and insured.
I do not mark-up sub contract labor, material or vendor fees. Unconventional perhaps but the underlying premise is that by forgoing a mark-up Nauset Management customers rest assured that their best interests are in my best interest in terms of quality, cost, responsiveness and by extension, customer retention. In addition, customers with preferred trades in any given capacity are never beholden to utilize an alternate party. I’ve met more than a handful of invaluable resources through my base over the years and again, speaking to service, my primary role is to identify and mitigate issues on behalf of my customers rather than hang 18% on the service call of another. Before pigeonholing yourself on talent and pricing under the guise of one-stop shopping, do yourself the service of researching the vast pool of talent the area has to offer.
Nauset Management Specific: Nauset Management works in two distinct roles which create a seamless singular point of contact for the lifetime of home ownership from purchase to sale covering every need in between.
Watch/Management: Often times scope specific companies, be it painting, landscaping, cleaning, etc. add the tag line “property management” to infer that supporting services may be available. The function of a watch service is to monitor property conditions and react when those conditions are altered. Taking a proactive approach, built on a diverse construction background, typically leads to troubleshooting and identifying issues before those conditions are altered. The fork in the road, the difference between claiming property management and putting that moniker into action is based almost exclusively on third party resources. While I have phased out construction duties, I still possess the ability to turn a wrench, take on a small project during downtime but most importantly, I continue to maintain relationships with scores of area trades some of who I’ve worked with for decades. While I work with many owner preferred trades, my role in a management capacity to put the right people in the right places at the right time as opposed to reporting an issue.
Real Estate: This natural fit became a supporting service after years of saying good-bye to customers heading south full time along with my ability to get past the stigma of the industry. A buyer for a recent listing, who has remained on board in a watch/management capacity, quipped shortly after closing, “you don’t strike me as the realtor type.” Confirmed in that moment was just how sound my approach to real estate is. On the seller representation front, sales are almost somber moments as it finds me saying good-bye to a customer and by extension a friend. As a thank you, sellers enjoy fee free management services for the life of the listing in addition to a complete hands off process through closing as I personally coordinate applicable trades, clean outs, inspections and every loose string in between while more often than not, breaking an actual sweat myself. On the buyer front, the ability to speak intelligently to renovation aspirations and inspection findings while offering my pool of resources after the sale completes the loop of home ownership on the Cape.
The following resources, many of which were developed and established prior to the creation of Nauset Management, are a phone call away for customers that may not have a dedicated contact in any number of disciplines.