nauset management blog

Taking leave of the weather musings, the general blog keeps you in the know from a tip of the week to a tip of the hat.
“His dry wit and excellent writing are a bonus.” H Ayares

License & Registration Please

Ask for it. Working through my 22nd season, the uptick in home watch companies and pre-existing companies from cleaners to painters and everyone in between offering home watch services, has spiked over the past 5-6 years. Before banging on the State Police Watch License drum, I would digress briefly to explain that for a better part of the last decade, my annual customer turnover is about 8-12 properties. My base has been established for some time affording me the luxury to micro target back-fills if they don’t find me first. In addition, I have mentored an area start up and not a week goes by where I’m not referring business away based on my unflappable loyalty to a cap on customer volume. Having dispelled any notions of sour grapes with alleged competition, I’ll now address the license. Between watch, management and real estate scopes, I maintain 12 forms of license, bond and insurance. For second homeowners seeking to engage a home watch company, ask for a State Police Watch Guard number. As noted in the credential link, this license is required for anyone claiming to engage in the business of home watch. It could be as simple as putting the words on a business card. Anyone can apply for this license and to be sure, the applicant is in no way affiliated with the State Police. The upside for the consumer is knowing that an individual or business has filed the application, pulled together references that are actually interviewed, sit for a live interview with a Trooper and pass a background check. This license is renewed annually and issued based on a passed background check every 12 months. During the watch boom, there have been a handful of rather serious events carried out by some as it turned out that would have never passed a background check. While the State Police Watch Guard license does not assure that your provider knows a single thing about mechanical systems or possesses common sense in general, but it is assuredly a step in the right direction. Anyone without this license is either unaware of the requirements of his or her business, can’t afford the application process or cannot pass the background check. To check a license, call the MA State Police Certification Unit at 978-538-6128.

In Case You Missed It

Stocking Stuffer

As many may be aware, April 25, 2018 marked the fourth-rate change for watch service since Nauset Management was created in 1998. The ability to both lead in service as well as extend reasonable pricing is predicated not only on a restricted service area and a cap on customer volume but a constant co-equal service. Nauset Management was born from a rather diverse if not storied residential and commercial construction career and the marriage of building and management kept costs in check for each scope. As many are also aware, in house building duties were phased out some time ago and to fill that void, I had dipped a reluctant toe into the murky waters of real estate. It seems like just yesterday when I was bombarded with used car salesman shots having made the announcement.
As the years rolled on, Nauset Management became its own real estate brokerage and in the coming days, the first full year of independent brokerage services will be in the books. During this year, Nauset Management managed to cobble together $9,327,900 in sales on behalf of both buyers and sellers and $3,240,900 stronger than the previous season as a kept man.
Now as hokey and cliché as it may sound, when I dipped that toe into this sewer system of an industry, I promised myself that I’d would never take on the plastic persona of the stereotypical Realtor, or drive a used European luxury sedan, but rather swim against the tide and make it about my buyers and sellers. In 2019, I spent over $35,000.00 on my transactions be it the standard policy of picking up the tab for cleanings, marketing and all the innocuous inspections between listing and closing but also as needed issues such as switching out smoke detectors or leaving a percentage point on the table so that my buyer could squeak out a win during a three way bid war. In one case, I talked an indecisive owner out of selling. Whatever the case, I most certainly invest in those who invest in me and have always slept better for it.
Contrasted with construction, real estate has proven to be vastly more compatible with watch/management services from a logistics and efficiency perspective and after two decades, it all finally clicks.
Blessed with spectacular customers, otherwise you’d have your keys back by now, and the trust and faith you’ve put in me, I would like to extend the albeit very small gesture of commuting the current rate lock from 2023 to September 1, 2024. Certainly not a box of marshmallow Santas but nevertheless, a heartfelt thank you for the continued opportunity to be of service.
With a few rounds of single digit days under our belt and an equal number of near misses in this otherwise transitional month of December, I have a feeling we may be chatting a bit more this off-season; until then, from my family to yours, have a Merry Christmas, Happy Hanukkah, Happy Kwanzaa, make it a Boxing Day for the ages or if you prefer, enjoy the rest of the year. Regardless of what tickles your fancy, do it well and a very happy, healthy and prosperous New Year to you and yours.
Best,
Jon

Ah Fall

It isn’t passing my 2018’s sales number of $8.14 million with four months left on the calendar that has me grinning from ear-to-ear. That joy is directly attributed to the giddiness that washes over me whenever I get close to the edge of the off-season…or our on-season as it were.

While home watch services never cease, even during these hazy back to school days, September is the unofficial start and entering season 22, I remain as enthusiastic as I am immeasurably appreciative. The August to September transition is just as fluid as May to June and with that I would greatly appreciate any departure dates that may occur during September rather than ahead of it so that I may waive service. For anyone who may wish to confirm their current schedule, please touch base at your convenience. For you summer enthusiasts, I respect and appreciate the 12 days between now and September so until then, I will endeavor to view football reports and stock firewood quietly.

What’s Your Angle?

With seemingly more than half the local population licensed to sell real estate, its little  wonder that the comparatively smaller inventory drives many to niche markets which then begs the question as to whether or not a saltwater specialist can effectively sell a home on a lake or one in the woods for that matter? Can a luxury specialist properly represent a home with Formica countertops? And what is luxury? If you worked for years in order to acquire your piece of the Cape and threw every penny at a $450k list price, is that any less of a luxury to you than a $4.5 million home to another? I’ve often contemplated which way I’d lean if I ever decided to pigeonhole myself and it would either be wood frame specialist, having spent over two decades in commercial/residential construction in a supervisory capacity or perhaps a buyer/seller specialist based on a similar duration serving second home owners in a watch/management capacity. Speaking to the latter, the watch/management wing of Nauset Management has always catered to not only a kaleidoscope of personalities but an equally diverse selection of structures and locations. The unwavering variable is that each one is a castle not only through the lens of each owner but yours truly. Some of my more adventurous off season watch tales have unfolded at a two-bedroom cape on a sandy lane while the 4k square foot fortress on the water was seemingly never made aware of that particular storm. I’ve worked both sides of multi-million-dollar real estate sales but it was that one sale for $425k that seemed as if we were trying to bundle the MGM and Bellagio from overseas. My angle? My niche? I’d like to think that my demographic is always in perpetual motion aimed squarely at the individual and their circumstances. The great appeal to me, in a real estate transaction or a watch/management program, is the uniqueness that each want or need brings to the conversation. I will never tire from listening to how people finally found themselves in a position to buy or how their watch/management schedule is phasing out with an impending retirement on the horizon. So long as every story remains as different and impactful as the next, I’ll have no angle.

Cool It

…or do the best you can. Our first air/ozone quality advisory is up as ground level ozone conditions are trending toward meeting or exceeding unhealthy conditions fostered in part by alternate variables which have triggered a heat advisory. With due point levels hovering around 70% and a high of 90 degrees on tap for today and Sunday, the forecasted heat index weighs in at a round 102 degrees. Poor air quality is projected through 11 p.m. Saturday while the oppressive heat looks to make a repeat performance once again late morning to early evening on Sunday. Standing in the shadows is a high grass pollen alert. On the upside, there should be vastly fewer Tour De France trainees on the road and plenty of indoor time with Uncle Frank, Joan and the kids.

What’s The Point?

In this case? About $6,300.00 and a life changing result for many. A few months ago, a watch/management customer decided to up-size after retirement in anticipation of a herd of grandchildren. It wasn’t long before we found the spot, negotiated a fantastic price and moved them in. Next the son. The oldest of four with a wife and three kids of their own had been lying in wait to see where they would start scouting a second home predicated entirely on being in close proximity to the grandparents. After kicking a few tires within a mile or two, a property popped up late in the day on a Saturday; a property one door down and across the street. Having secured a showing for the following morning before calling anyone else, I was made aware that an offer was in hand with a noon deadline the following day. With the father in tow, we previewed the property, conveyed our endorsement to the son who was off Cape and put an offer in within minutes of noon triggering an anticipated and now three way best and final offer scenario. Having reset the hour glass for a 5 p.m. deadline, it was determined that “we” were capped out at $630k on this property with a list price of $639k. In addition to a few gratuitous concessions, I stipulated conceding a percentage point from my commission should the added cash value win the day and win the day it did, by a mere $1,300.00. Our low bid of $630k beat $632k and $635k. It was at that point I confirmed, rather than realized, that I love winning far more than money. I leave something of substance on the table with every transaction and its always different but what will never change is my paying it forward; a sentiment, if not policy, born from my loyalty and devotion to my management base. Rather than throw money at branding rights for an international conglomerate on behalf of an out-of-state corporation to prop up credibility, I have free and unlimited use of the one I built from one customer up. Rather than pay to stake claim to official sponsorship of another big corporation, I prefer to sponsor my buyers and sellers and if I slept any better, I’d be clinically deceased. Hands down my favorite closing to date and while they now become watch/management customers, I will endeavor to supplant it with a new favorite win.

Boys of Summer

Always the Cardinals to me, the Firebirds kick off the season at home June 10th when they host the Bourne Braves. Missing the postseason by a single point in 2018, the birds enter the 2019 campaign motivated to say the least. Among four standouts from last year’s roster, Orleans welcomes some big bats from the West Coast and a pair of right handed cannons to feather the nest as it were. If you’re here for the summer or a quick weekend getaway and are not familiar with what is arguably the finest collection of collegiate players on the summer circuit, do yourself the favor of taking in one of the Cape’s best duty-free treats. If the lights don’t give them away, the birds can be found at home, 78 Eldredge Park Way or online at http://www.orleansfirebirds.com/

A Neighborly Thing

After 20 years of service, a customer or two are bound to retire to the Cape full time! In fact, this trend speaks to about a half dozen or so Nauset Management customers from one year to the next. What has been fascinating to watch is how part-timers and the salt crusted natives’ bond once the seasonal owner claims wash-ashore status. As Nauset Management customers will attest, I do not mark-up sub contract labor but rather leverage a deep and diverse network of area trades and vendors as a simple byproduct of the watch/management program. Over the years a growing number of customers have become year rounders and while I’m always available to each and every one in any capacity, I’ve noticed an uptick in solicitations on behalf of local retirees that simply don’t have a family member in the area to lean on. Not unlike Nauset Management starting out as a simple favor, 2014 marked the year where I took on what I refer to as my first wellness customer. Contacted by a local friend or far away family member, I have extended my services as needed for those in the area without a local support resource. There is no formal structure and to be sure no fee as I simply work in this area in a will call capacity. If you have a friend or family member in the area who may benefit from a local resource to fall back on for any property related issue, please feel free to touch base at your convenience.